Umgaqo-nkqubo wokubuyiswa kwemali we-Scriptorium
Eli phepha luguqulelo lwentsusa yesiNgesi, olwenzelwe ukuba lifundeke lula. Ukuba ezi zimbini zakha zahluka, ngumbhalo wesiNgesi osebenzayo.
Ngamafutshane. Nceda usebenzise uvavanyo lwasimahla lweentsuku ezili-14 ukuze uqiniseke ukuba i-Scriptorium yenza oko ukudingayo: xa ilayisenisi ithengiwe, intengiso ayinakubuyiselwa umva. Siyayibuyisa imali yentlawulo eyenziwe kabini okanye ngempazamo, yelayisenisi esingakwazanga ukuyinikezela, neyesiphene osixelele ngaso kwiintsuku ezingama-90 esingakwazi ukusilungisa.
1. Zama ngaphambi kokuthenga
I-Scriptorium yisoftware yedijithali, enikezelwa ngokukhuphelwa nangelayisenisi. Zonke iimpawu zisebenza iintsuku ezili-14 ngaphambi kokuba uhlawule nantoni na, kwikhompyutha yakho nangamaxwebhu akho. Elo lixesha lokuqiniseka. Ukuba unombuzo ngexesha lovavanyo, bhalela ku-[email protected] kwaye siya kukunceda.
2. Iintengiso azinakubuyiselwa umva
Ngenxa yokuba ungazama yonke into kuqala, ilayisenisi ayinakubuyiselwa umva xa sele ikhutshiwe, ngaphandle kweemeko ezingezantsi nangaphandle kwamalungelo akho phantsi komthetho (icandelo 5). Ilungelo leentsuku ezisixhenxe lokurhoxa (cooling-off) kwizinto ezithengwe kwi-intanethi, elikuMthetho woNxibelelwano neeNtengiselwano zoMbane (Electronic Communications and Transactions Act), 2002, alisebenzi kwisoftware xa, ngemvume yakho, ukukhuphelwa kwayo okanye ukusetyenziswa kwayo sele kuqalisile.
3. Xa sibuyisa imali
- Intlawulo ephindiweyo okanye engalunganga. Uhlawuliswe kabini kwikhompyutha enye, okanye uhlawuliswe isixa esingesiso.
- Ilayisenisi esingakwazanga ukuyinikezela. Uhlawulile, kwaye asikwazi ukukufumanisa ilayisenisi esebenzayo.
- Isiphene esingakwazi ukusilungisa. I-Scriptorium ayisebenzi ngokubanzi njengoko ichaziwe, usixelela kwiintsuku ezingama-90 emva kokuthenga, kwaye asikwazi ukuyilungisa kwixesha elifanelekileyo.
Imali ebuyiswayo ibuyela ngendlela ohlawule ngayo, nge-Paystack kwintlawulo ngekhadi. Ibhanki yakho isenokuthatha iintsuku ezimbalwa zokusebenza ukuyibonisa. Ilayisenisi ebuyiselwe imali iyarhoxiswa, kwaye loo kopi ye-Scriptorium iphinda ibe yinkqubo yokufunda kuphela xa iphinda ijonga kuthi.
4. Xa singabuyisi mali
- Utshintshe ingqondo okanye awusayidingi i-Scriptorium emva kovavanyo nokuthenga.
- Awuzange uyizame ngexesha lovavanyo lwasimahla.
- Ingxaki ikwikhompyutha yakho, kwinkqubo yayo yokusebenza okanye kwenye isoftware, hayi kwi-Scriptorium.
- Ilayisenisi yarhoxiswa kuba yasetyenziswa kakubi okanye kwabelwana ngayo ngokwaphula imiqathango.
Ikhompyutha entsha ayisosizathu sokubuyiselwa imali, kwaye ayisosizathu sokuhlawula kwakhona: siyidlulisela kuyo ilayisenisi yakho.
5. Amalungelo akho phantsi komthetho woMzantsi Afrika
Akukho nto kulo mgaqo-nkqubo ithintela ilungelo onalo phantsi komthetho woMzantsi Afrika elingenakukhutshwa, kuquka phantsi koMthetho wokuKhuselwa kwaBathengi (Consumer Protection Act), 2008, apho usebenza kuwe. Lo mgaqo-nkqubo usebenza kunye nalawo malungelo, hayi endaweni yawo.
6. Ukubuyiswa kwentlawulo ngebhanki (chargebacks)
Ukuba ucinga ukuba intlawulo ayilunganga, nceda usibhalele kuqala: ngokuqhelekileyo kukhawuleza ngaphezu kwengxabano nebhanki yakho. Ilayisenisi ebuyiselwe intlawulo ngebhanki iyarhoxiswa ngoxa ingxabano isaqhubeka.
7. Indlela yokucela
Thumela i-imeyile ku-[email protected] enezi nkcukacha:
- igama lakho nedilesi ye-imeyile oyisebenzisileyo xa uthenga;
- isalathiso sentlawulo esivela kwi-Paystack, okanye umhla nesixa;
- ikhowudi yekhompyutha (Ifayile ▸ Ilayisenisi ▸ Le khompyutha);
- into engahambanga kakuhle, nawuphi na umyalezo osesikrinini, okanye umfanekiso wesikrini.
Siza kuphendula ngokukhawuleza kwaye siyiphathe ngobulungisa.
8. Utshintsho
Sinokuwuhlaziya lo mgaqo-nkqubo. Uguqulelo olwalusebenza xa wawuthenga ilayisenisi yakho lusebenza kolo thengo.