ScriptoriumInqubomgomo yokubuyiselwa kwemali ye-Scriptorium
Leli khasi liwukuhumusha kombhalo wokuqala wesiNgisi, okwenziwe ukuze kube lula ukulifunda. Uma lokhu okubili kwake kwehluka, umbhalo wesiNgisi yiwona osebenzayo.
Ngamafuphi. Sicela usebenzise isilingo samahhala sezinsuku ezingu-14 ukuze uqiniseke ukuthi i-Scriptorium yenza lokho okudingayo: uma ilayisensi isithengiwe, ukuthenga akubuyiselwa emuva. Siyayibuyisela imali yokukhokhiswa okwenziwe kabili noma ngephutha, yelayisensi esingakwazanga ukuyiletha, neyephutha ositshela ngalo zingakapheli izinsuku ezingu-90 futhi esingakwazi ukulilungisa.
1. Zama ngaphambi kokuthenga
I-Scriptorium iyisofthiwe yedijithali, elethwa ngokulandwa nangelayisensi. Zonke izici zisebenza izinsuku ezingu-14 ngaphambi kokuthi ukhokhe noma yini, ekhompyutheni yakho uqobo nangamadokhumenti akho. Yileso isikhathi sokuqiniseka. Uma unombuzo ngesikhathi sesilingo, bhalela ku-[email protected] futhi sizokusiza.
2. Ukuthenga akubuyiselwa emuva
Ngenxa yokuthi ungazama konke kuqala, ilayisensi ayibuyiselwa emuva uma isikhishiwe, ngaphandle kwezimo ezingezansi nangaphandle kwamalungelo akho ngokomthetho (isigaba 5). Ilungelo lezinsuku eziyisikhombisa lokuhoxa (cooling-off) ekuthengeni ku-inthanethi elikuMthetho Wezokuxhumana Nokuthengiselana Ngezindlela Zikagesi, 2002 (Electronic Communications and Transactions Act), alisebenzi kusofthiwe uma, ngemvume yakho, ukulandwa noma ukusetshenziswa kwayo sekuqalile.
3. Lapho sibuyisela khona imali
- Ukukhokhiswa kabili noma ngephutha. Ukhokhiswe kabili ngekhompyutha efanayo, noma wakhokhiswa inani elingalungile.
- Ilayisensi esingakwazanga ukuyiletha. Ukhokhile, kodwa asikwazi ukukunikeza ilayisensi esebenzayo.
- Iphutha esingakwazi ukulilungisa. I-Scriptorium ayisebenzi ngokuyinhloko njengoba kuchaziwe, usitshela zingakapheli izinsuku ezingu-90 uthengile, futhi asikwazi ukukulungisa kungakapheli isikhathi esifanele.
Imali ebuyiselwayo ibuyela ngendlela okhokhe ngayo, nge-Paystack uma ukhokhe ngekhadi. Ibhange lakho lingathatha izinsuku ezimbalwa zokusebenza ukuze likubonise. Ilayisensi ebuyiselwe imali iyahoxiswa, futhi leyo khophi ye-Scriptorium iba yisifundi futhi ngokuzayo uma ihlola kithi.
4. Lapho singayibuyiseli khona imali
- Ushintshe umqondo noma awusayidingi i-Scriptorium ngemva kwesilingo nokuthenga.
- Awuzange uyizame ngesikhathi sesilingo samahhala.
- Inkinga isekhompyutheni yakho, ohlelweni lwayo lokusebenza noma kwenye isofthiwe, hhayi ku-Scriptorium.
- Ilayisensi yahoxiswa ngoba yasetshenziswa kabi noma kwabelwana ngayo ngokwephula imigomo.
Ikhompyutha entsha akusona isizathu sokubuyiselwa imali, futhi akusona isizathu sokukhokha futhi: sidlulisela ilayisensi yakho kuyo.
5. Amalungelo akho ngokomthetho waseNingizimu Afrika
Akukho kule nqubomgomo okukhawulela ilungelo onalo ngokomthetho waseNingizimu Afrika elingenakukhishwa, kuhlanganise nangaphansi koMthetho Wokuvikelwa Kwabathengi, 2008 (Consumer Protection Act), lapho usebenza khona kuwe. Le nqubomgomo isebenza kanye nalawo malungelo, hhayi esikhundleni sawo.
6. Ukuhoxiswa kwenkokhelo ngebhange (chargebacks)
Uma ucabanga ukuthi ukukhokhiswa akulungile, sicela uqale usibhalele: ngokuvamile kuyashesha kunengxabano nebhange lakho. Ilayisensi ehoxiselwe inkokhelo ngebhange iyahoxiswa ngesikhathi ingxabano isaqhubeka.
7. Indlela yokucela
Thumela i-imeyili ku-[email protected] nalokhu:
- igama lakho nekheli le-imeyili owalisebenzisa ukuthenga;
- inkomba yenkokhelo evela ku-Paystack, noma usuku nenani;
- ikhodi yekhompyutha (Ifayela ▸ Ilayisensi ▸ Le khompyutha);
- lokho okungahambanga kahle, nanoma yimuphi umlayezo osesikrinini, noma isithombe sesikrini.
Sizophendula ngokushesha futhi sikusingathe ngobulungiswa.
8. Izinguquko
Singayibuyekeza le nqubomgomo. Inguqulo ebisebenza ngesikhathi uthenga ilayisensi yakho iyona esebenza kulokho kuthenga.